Choosing and buying an eSIM

Do eSIMs come with a number to make or receive calls?

Clowdnet eSIMs consist of a data plan so you can connect to the internet during your trip and not have to worry about surprise roaming bills.

The eSIm is a complimentary service that you attach to any current phone plan, it allows you to be connected to the internet just like a WiFi network.

How can I call a normal number using Clowdnet?

The power of Clowdnet allows you to make and receive calls using your normal calling plan when abroad. When using this mode you will use any minutes or data in your normal plan.

Make sure you have a calling plan with your existing contract
Switch your normal data plan to Clowdnet eSIM, turn off any option to ‘allow mobile data switching’.
Enable WiFi calling, goto data settings;
1. Open the Clowdnet eSIM and turn on ‘WiFi calling’
Make and receive calls using your normal keypad
WiFi calling allows you to use your home plan anywhere where you can connect to the Clowdnet Service.

Can I buy an eSIM for multiple countries?

ClowdNet offers several multi-country cards. These are perfect if you’re traveling to a number of different countries on one single trip.

And best of all, each time you enter a new country, your eSIM will automatically connect to the best network in that country.

On our website, you can find eSIMs for different regions of the world, which also grant you internet connection in several different countries.

eSIMs for Europe

Here are the countries covered by the data plan: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, and the United Kingdom.

eSIMs for Latin America

The Latin America eSIM covers the following countries:

Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Puerto Rico, Ecuador, El Salvador, Guatemala, Honduras, Nicaragua, Paraguay, Peru and Uruguay.

eSIMs for Asia

This eSIM covers the following territories:

Cambodia, Indonesia, Japan, Laos, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam.

eSIMs for North America

Here are the countries covered by the data plan:

Canada, Mexico and USA.

eSIMs for the Caribbean

Here are the countries covered by the data plan:

Antigua and Barbuda, Aruba, Barbados, Bermuda, British Virgin Islands, Cayman Islands, Dominica, French Guiana, Haiti, Jamaica, Martinique, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Trinidad and Tobago, and Turks and Caicos Islands.

How long does it take for an eSIM QR code to arrive?

An eSIM QR code is sent out the moment you buy it.

You should receive an email within a couple of minutes.

If you don’t see the email in your inbox, it might have gone into your spam folder. If you haven’t received your code after more than 10 minutes, ask for help via our online chat and we’ll sort it out for you.

How do I get an Clowdnet eSIM with a QR code?

With Clowdnet, it’s crystal clear: setting up an eSIM using a QR code is the easiest way to get connected to the internet.

To get your code, you just need to follow these steps:

Go to the ClowdNet homepage.
Choose the destination you need a connection for (you can do this from the main menu directly or by using the search function).
Choose the amount of data and number of days.
Make your purchase.
You will receive a purchase confirmation email in less than 5 minutes, followed by the QR code containing your eSIM.
Scan the code with a compatible phone a few hours before your trip and activate data roaming at your destination to stay connected.

And if you still have any questions, don’t forget that we’ll be able to help you via our live chat.