Category: FAQ

Compatible Devices

Apple Devices Important: your phone or device must also be carrier-unlocked to use eSIM. iPhone XR iPhone XS iPhone XS Max iPhone 11 iPhone 11 Pro iPhone SE 2 (2020) iPhone 12 iPhone 12 Mini iPhone 12 Pro iPhone 12 Pro Max iPhone 13 iPhone 13 Mini iPhone 13 Pro iPhone 13 Pro Max iPhone SE 3 […]

My QR code isn’t working. What should I do?

There are a number of reasons you might be having trouble scanning your QR code. We have created a checklist so you can easily identify the problem: 1. Is your phone compatible with eSIMs? If you’ve already checked whether your phone is compatible, you can move onto step 2. If you’re not sure, check our […]